When you notice spots or fuzzy smudges at the same place in every frame you shoot (something you will particularly notice in images containing areas of clear sky), it means that dust and dirt have attached themselves to the surface of your camera's digital sensor. Cleaning the sensor is a delicate process and doing so incorrectly can do permanent damage. So leave your camera overnight and let us clean your sensor. We'll do it correctly and safely and we'll turn it around in just one business day. Our professional sensor cleaning is just $75.
Even though lenses are manufactured to exacting tolerances, each lens is nevertheless unique. That's why many digital cameras have a calibration function. When you calibrate your lens to your camera, you get the most precise focus possible and, as a result, the sharpest pictures possible. Leave your gear with us overnight, and we will calibrate your lenses to your specific camera body for just $40 per lens. Some cameras do not offer this feature, please check with us to confirm if calibration is possible with your camera.
Most manufacturers continue to make improvements to your camera, even after you have bought it. By revising the 'firmware,' the set of instructions in the brain of your camera that tells it how to operate, manufacturers are able to add functions and improve your camera's performance. For just $25, we will update your camera's firmware to the latest version offered by the manufacturer. In most cases, we can accomplish your firmware update in 24 hours.
It's almost always a good idea to put a UV filter on the front of your lens. The filter helps you get better, more saturated colors in your images while also protecting the precision glass on the front objective of your lens.
However, in the carrying out of that second duty -- protecting the front of your lens -- the filter can get stuck in place. If a hard knock to your lens damages or shatters the filter, there's a good chance that the lens itself is undamaged. But, if you can't easily unscrew the damaged filter, further inexpert attempts to remove it can damage an otherwise undamaged lens.
We are filter removal experts. Bring us your stuck or damaged filter and let us safely remove it.
If something happens to your camera, lens or other piece of photo gear, or if something inside fails, the best thing that you can do is send it back to the manufacturer that built it in the first place. Let us help. If you bought the equipment from us, we will expedite the manufacturer's repair process for you at no additional charge. This applies to both warranty repairs and general repairs. We'll send your equipment where it needs to go, we'll track its progress, and we'll get it back to you as quickly as possible.